From AI overwhelm
to AI advantage.
An AI explorer with 30 years of operations behind him. I embed with your team to figure out where AI fits your business, ship pilots that work, and stay on retainer to keep the roadmap honest. Fractional leadership for SMBs and non-profits.
What separates fractional AI leadership from AI consulting noise.
I ship production AI systems for real businesses, including my own. So every recommendation comes from doing the work, not theorizing about it.
I evaluate AI tools for your business the way I would for my own. Skeptical of shiny things. Willing to walk away from AI when AI isn't the answer.
Your mission comes first. If a tool puts your team's trust or your compliance at risk, I won't recommend it. No matter how impressive the demo.
Strategy decks don't run businesses. I measure success by what's actually running in your operation six months from now.
Three phases. No fluff. Delivered on retainer.
I dig into where your business actually stands with AI today. What's working, what's hype, what's worth the spend, and what should be left alone.
I map what gets built, what gets bought, what gets ignored, and what success looks like 90 days from now. Plain English. No 80-page strategy deck.
I oversee the work: vendor calls, pilot reviews, team training. Then I stay on retainer to keep the roadmap honest as the field keeps moving.
Pick the engagement that matches where your organization is today.
A focused engagement to figure out where AI actually fits your business. I audit the current state and map the real opportunities. The output: a plan that fits on a page, not in a binder.
Ongoing fractional AI leadership. I embed with your team as your dedicated AI lead, in the room for strategic decisions and vendor calls. The roadmap stays honest as the field keeps moving.
Custom AI training shaped to your team and your business. Whatever format makes sense. The goal is getting your people productive with AI in plain English.
Five questions about your tools and pain points. We map the AI you already own and email you a one-page advisory note written for your situation. Vendor-neutral. No account, no spam.
Get your free brief →Past clients on the work. Their words, not mine.
Partnering with ActionableOps to implement our AI solution has been a game-changer. We've cut our after-hours phone costs by 50%, and the system is incredibly easy to update with the help of their responsive team. Highly recommend.
We were spending countless hours manually replying to customer emails. Integrating ActionableOps' AI solution has streamlined our entire support process.
As a small plumbing business, we were missing calls while on jobs. Now with ActionableOps' AI solution, we've increased our booking rate by 45% and customers love that they always get a response.
30 years in operations. Many of it as a founder or operations leadership, building and running real businesses. I'm also the author of the #1 Amazon bestseller The Ultimate A.I. Guide for Small Business Success, which is already outdated. (That's the point.)
ActionableOps is my fractional AI leadership practice for SMBs and non-profits that need an embedded AI lead without the cost of a full-time hire. I stay honest about what AI can and can't do today.
Get in touch →
People who claim to be an "AI expert" should make you suspicious. Real expertise in this field sits in a handful of data scientists, researchers and labs. An AI expert is someone who can build, evaluate, and deploy AI systems in production, not talk about them. They understand machine learning, statistics, probability, linear algebra, optimization, and how models learn from data.
Everyone else, including many influencers selling certainty on YouTube, is one step ahead of their audience, not a decade ahead of the field. I'm not saying they don't provide value. They absolutely do. But understand most of them aren't experts. They're also not building tools or practices designed for SMBs and non-profits.
I'm an AI explorer with 30 years of operations experience. The last few years I've been deep in the tools, learning alongside founders and Executive Directors who don't have time to chase every trend. I'll tell you what's worked, what's failed, and where the maps run out. Not the polished version. The true one.
Hermes is an open-source AI agent you actually own. My how-to series takes you from install to automation in short, plain-English videos, the same "what actually works" approach I bring to client work.
The stuff you'd want to know before getting on a call.
You get a dedicated AI lead without a full-time hire. I embed with your team on retainer, sit in planning sessions, vet vendors, and own the roadmap. You pay for the slice of leadership you actually need.
Consultants hand you a deck and leave. Agencies sell you the build they profit from. I sit on your side of the table, stay accountable for what ships, and tell you when AI isn't the answer.
That's most of my clients. Scattered experiments usually mean unused capability sitting in licenses you already pay for. The first move is an audit of what you own, not new spend.
Depends on the engagement. Strategy Sprints are fixed scope, retainers are monthly, training is priced per session. A 30-minute call gets you real numbers for your situation. No pitch.
Then I'll say so. Some processes need better operations, not a model. Walking away from AI when it doesn't fit is one of the four principles for a reason.
Book a 30-minute call. No pitch. Just clarity on where AI fits your business.
Prefer to start smaller? Get the free AI Activation Brief →