Welcome to ActionableOps! These Terms of Service (“Terms”) govern your access to and use of ActionableOps’ website, products, and services, including our AI solutions like the Ava AI Suite . By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.
Throughout these Terms, the following definitions apply:
To access certain features of our Services, you may need to register for an account. You agree to:
You are responsible for safeguarding your password and for restricting access to your account. You agree to notify us immediately of any unauthorized access to or use of your account.
You must be at least 18 years of age to use our Services. By agreeing to these Terms, you represent and warrant that you are at least 18 years of age. If you are under 18 years of age, you may not, under any circumstances or for any reason, use our Services.
We reserve the right to suspend or terminate accounts that violate these Terms.
You agree to use our Services only for lawful purposes and in accordance with these Terms. You shall not:
When using our AI solutions, including Ava Voice AI, Ava Conversation AI, and Ava Reviews AI:
The AI-powered services we provide, including Ava Voice AI, Ava Conversation AI, and Ava Reviews AI, utilize artificial intelligence to generate content and responses. You acknowledge and agree that:
You agree to comply with all applicable export control laws and regulations in your use of the Services. You represent and warrant that you are not located in, or a citizen or resident of, any country to which the United States has embargoed goods and/or services, and you are not on any U.S. government list of prohibited or restricted parties.
If we provide you with access to our Application Programming Interface (API), you agree to use it in accordance with any documentation or guidelines we provide. We reserve the right to set and enforce limits on your use of our APIs at any time. You agree not to circumvent or attempt to circumvent these limitations.
We offer various subscription plans for our Ava AI Suite, including:
Refund policies vary by service. Please contact us at info@actionableops.com for specific refund requests. We reserve the right to determine refund eligibility at our sole discretion.
We may offer free trials of our Services. We reserve the right to modify or terminate free trials at any time without notice. We may automatically begin charging you for the applicable Service at the then-current rates at the end of the free trial period unless you cancel prior to the end of the free trial.
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, and software, are owned by ActionableOps and are protected by United States and international copyright, trademark, and other intellectual property laws. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of ActionableOps.
You retain ownership of any content you provide through our Services. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute your content solely for the purpose of providing and improving our Services.
You represent and warrant that: (i) you own or have the right to use and share any content you submit; (ii) your content does not violate the rights of any third party, including intellectual property rights and privacy rights; and (iii) your content does not violate any applicable laws or regulations.
If you provide us with any feedback or suggestions regarding our Services, you hereby assign to us all rights in such feedback and agree that we have the right to use and fully exploit such feedback in any manner we deem appropriate. We will treat any feedback you provide as non-confidential and non-proprietary.
We implement enterprise-level security measures to protect your data. Our platform includes secure data handling and privacy compliance for all plans . We comply with major data protection regulations such as SOC2, HIPAA, and GDPR where applicable .
We use your data as described in our Privacy Policy. For AI services specifically, we may use anonymized data to improve our AI models while maintaining confidentiality.
We will retain your information for as long as your account is active or as needed to provide you Services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
While we strive for 24/7 system availability , we do not guarantee that our Services will be uninterrupted or error-free. We reserve the right to modify, suspend, or discontinue any part of our Services with or without notice.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
TO THE MAXIMUM EXTENT PERMITTED BY KANSAS LAW, ACTIONABLEOPS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.
IN NO EVENT SHALL ACTIONABLEOPS’ TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU TO ACTIONABLEOPS FOR THE SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, pandemic, epidemic, terrorism, war, civil unrest, labor disputes, power failures, or internet service provider failures. ActionableOps will make reasonable efforts to minimize the effects of such events.
You agree to indemnify, defend, and hold harmless ActionableOps and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Services, including, but not limited to, any use of the Services’ content other than as expressly authorized in these Terms.
You may terminate your account at any time by contacting us at info@actionableops.com. Upon termination, you will remain liable for all amounts due up to and including the date of termination.
We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease, and we may delete or deactivate your account and all related information and files.
All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms shall be governed by and construed in accordance with the laws of the State of Kansas, without regard to its conflict of law principles.
Any dispute arising from or relating to these Terms shall be resolved by final and binding arbitration in the State of Kansas, rather than in court, except that you may assert claims in small claims court if your claims qualify.
The arbitration shall be conducted by a single arbitrator in accordance with the rules of the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Johnson County, Kansas, unless we both agree to another location. The arbitrator shall apply Kansas law to the merits of any dispute, without reference to rules of conflicts of law. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
YOU UNDERSTAND THAT YOU WOULD HAVE HAD A RIGHT TO LITIGATE THROUGH A COURT AND HAVE A JUDGE OR JURY DECIDE YOUR CASE, BUT YOU CHOOSE TO HAVE ANY DISPUTES DECIDED THROUGH ARBITRATION.
YOU AND ACTIONABLEOPS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. Further, unless both you and ActionableOps agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
We may modify these Terms at any time by posting the revised terms on our website. Your continued use of the Services after such changes constitutes your acceptance of the revised Terms. We will make reasonable efforts to notify you of any material changes to these Terms.
We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice. This includes the right to impose limits on certain features or restrict access to parts or all of the Services. We may also change, update, add, or remove provisions of these Terms at any time by posting the updated Terms on the website and indicating the date of the update. Your continued use of the Services after we post any modifications to the Terms constitutes your binding acceptance of the modified Terms.
These Terms constitute the entire agreement between you and ActionableOps regarding our Services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter of these Terms.
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that comes closest to the intention underlying the invalid or unenforceable provision.
You may not assign any of your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without your consent to a subsidiary or affiliate, or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of ActionableOps.
Nothing in these Terms shall be construed as creating a partnership, joint venture, agency, or employment relationship between you and ActionableOps.
All plans include:
Some features like Premium Voice Synthesis or Custom Feature Development are only available on higher-tier plans (Professional or Premium) .
For questions about these Terms or to contact us about our services:
These Terms of Service are effective as of May 26, 2025.
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